Platform Migration with a collaborative Programme and Product approach
An example of where Marcus and Simon collaborated to bring Delivery & Product teams together in support of the first global brand (George.com) to migrate to the new Walmart Digital Platform, Pangaea.
Ensuring a balance between both the Programme and Product mindsets, ensuring a lens upon timeline, cost, capability, and functionality, to ensure minimal impact to both customers and the George business.
University of Surrey: Integrated Student Experience
The University of Surrey, located in Guildford, UK, embarked on the OneSurrey initiative to streamline and unify its services, policies, and community interactions. This initiative was driven by the need for an integrated campus experience that brings together students, staff, alumni, and the local community. The University sought to create an inclusive and seamless experience for all stakeholders, blending digital and physical interactions effectively.
Enhancing personalisation at Asda with PIM & CMS Overhaul
Business Challenge: Outdated and inflexible CMS (Content Management System) and PIM (Product Information Management) systems unfit to offer content and product personalisation.
Creating Global Team Synergies: Asda Groceries
Marcus led the ASDA Groceries Project team from 2013 to 2021, working with teams across 3 continents.
At a time when Project Management appeared to become less fashionable as Agile grew in prominence, Marcus demonstrated his collaboration to work with Product teams, delivering business strategies and platform migrations.
Empowering Teams to create value at pace: Asda (George.com)
Working with amazing development teams in Sofia, Bulgaria, Simon was able to learn how digital product value can be delivered at an increasing pace, by embracing Agility, Customer Centricity, and a Product led mindset.
At the heart of it all are the people. The teams. The Talent.
Simon is an advocate of enabling such environments, and in this case study, talks to how empowered and enabled teams were able to create huge wins in a short timescale.
Real-Time Grocery Delivery Updates at Asda
Business Challenge: Customer calls for order delivery information was the third highest reason for customer care call volumes, and CSAT (customer satisfaction) for order delivery had 3/10 average score