Diagnostic Workshop (People, Practice, & Process)

Offering / Service

Review and recommendations for new or enhancements to best practice, roles, and operating model.

This engagement involves focused time with teams, leadership, and stakeholders, evaluating progress against transformation based objectives.

Typical engagement (dependent upon size of team), would be 1 week, with resulting report and recommendations. This would be with 3 of our senior team, deeply experienced in these areas of transformation from various global roles.

Objectives

  1. Assessment of teams, roles, and people fit

  2. Evaluation of best practice, aligned to latest transformation progress

  3. Review Operating Model and supporting frameworks

Outcomes

  1. Assessment of teams, roles, and people fit

  2. Evaluation of best practice, aligned to latest transformation progress

  3. Review Operating Model and supporting frameworks

Key questions for diagnostic workshop

  • Current Challenges and Pain Points

    • Where do you see the main areas of inefficiency and opportunity for change?

    • What are the key obstacles to be addressed in order to support an effective transformation initiative?

  • Desired Outcomes

    • How do we ensure our people and teams are best placed to meet the future needs of new or enhanced roles?

    • What goals do you have in mind to support your transformation, yet have found difficult to gain traction to date?

  • Decision Making Process and Compromises

    • Do you see any gaps in your existing skillsets, in order to support a successful transformation?

    • What compromises or restrictions are there that may impact the transformation journey?

  • Areas of Risk or Concern

    • How do you wish to approach gaps in skills or practices?

    • Clarity regarding target timelines and budget?

  • Transformation Adoption and Innovation Opportunities

    • Where are the challenges across the wider organisation, and what has been previously done to tackle them?

    • Where are you on the journey to adopt AI, and what are the key areas of opportunity to focus upon?

Workshop Agenda

Activity Purpose Time
Welcome and Objectives Set expectations, explain the target objectives for the day. 9 - 9:30am
Lightning Talks Individual or Group interviews with key stakeholders and leadership team members. 9:30 - 11:00am
Objectives, goals, and measurement Identify main goals and metrics to target in future transformation based activities. 11:00am - 12:30pm
Break Refresh and recharge. 12:30 - 1:00pm
Prioritisation Targets Use a prioritization matrix to rank objectives based on the morning sessions. 1:00 - 3:00pm
Proposition Brainstorming Highlight top areas to target in next stage transformation. 3:00 - 4:30pm
Wrap-Up & Next Steps Summarise insights and define action points. 4:30pm - 5:00pm
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